Last Updated: January 19th, 2026

Introduction

K9s Place (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, submit forms, or communicate with us.

By using our website or providing your information, you agree to the practices described in this policy.


Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Information about your dog(s)

  • Information submitted through contact, training, or inquiry forms

We may also automatically collect limited technical information such as IP address, browser type, and pages visited for website analytics and performance purposes.


How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests

  • Provide services such as training, boarding, daycare, grooming, and evaluations

  • Send appointment confirmations, reminders, and service-related updates

  • Send marketing emails and promotional communications

  • Send marketing and informational text messages, when you have provided consent

  • Improve our services, programs, and website


Email and Text Message Communications

Email Communications

By submitting your information through our website forms, you may receive emails from K9s Place related to services, programs, updates, and promotions. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in each email.

Text Message Communications

If you choose to opt in to receive text messages, we may send informational or promotional text messages related to our services and programs.

  • Message frequency may vary

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

Text message consent is not a condition of purchasing services.


How We Store and Manage Information

Customer and lead information may be stored and managed using secure third-party software systems, including customer management and scheduling platforms, to support communication and service delivery.

We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse.


Sharing of Information

We do not sell or rent your personal information to third parties.

We may share information with trusted service providers only as necessary to:

  • Operate our business

  • Deliver communications

  • Provide requested services

These providers are required to protect your information and use it only for authorized purposes.


Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to refuse cookies if you prefer.


Your Rights and Choices

You have the right to:

  • Request access to the personal information we have about you

  • Request corrections to your information

  • Opt out of marketing emails or text messages at any time

To make a request, please contact us using the information below.


Children’s Privacy

Our website and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.


Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.


Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

K9s Place
321-610-4895
info@k9splace.com